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I didn't really come up with a better opening dialogue than this one, so I just go through the entire problem right away. Unfortunately these countless amount of issues of mine with Datak are not going to resolve. One problem gets eradicated, another one jumps in.
I mean maybe having problems with electronic systems isn't that rare, but at least we (And by we I mean geeks and those who are a little bit further into details of what actually goes on. e.g. They know what compiling a code means) expect a little amount of respect for they are not dumb. If you contact your ISP support to ask why you have bandwidth issues, the best answer you come close to; If you are lucky is "All right, You probably have lots of viruses and spywares floating around and infecting your system as we speak, try to wipe them out clean with Norton Antivirus" blah blah. And if you are unlucky then you would probably hit a Windows geek who actually tries to help you a little bit with the situation you are struggling with "OK, go to start menu, click run, type cmd, go to My Computer, go to Control Panel" etc. They would find it mind blowing if they hear you are using something other than Windows. They reply like "Hah! No way! Are you using Linux with our services?" Or "Oh, I didn't actually knew there are Linux users in Iran. I mean I know couple of Khaarejis but that's all." Or "That's nearly impossible. You know I'm trying to learn Linux these days thus completing my vast pool of knowledge with everything. Would you help me?" Or "And by the way, We are not supporting Linux in here, it's non of our business if you are using it". I have heard all the above versions.
No seriously, will you tolerate this attitude of not accepting the real cause of problems and what's really underneath? I mean advertising 1500 as mtu for a poor wireless connection over your network is not really a matter of the operating system on the client side nor suffering from bandwidth problems is. It's a ppp standard. I mean lying is a problem, having technical issues is not. It would have been better if they just said "Yeah, we are currently suffering bandwidth issues, thank you for your patience. We would try to find a workaround as soon as possible". And that would have calmed me down. But denying the whole truth in the middle of the day and into direct sunlight and complicating things won't make anything better. But that's the way it is, unfortunately even our beloved Mr. President Dr. Ahmadinejad, follows the exact same pattern according to the fact that from his point of view, there are no "Homosexuals" in Iran which is absolutely an awesome idea, I mean yeah brilliant. After all, we do live in "Mamlekate Gol va Bolbol va Islami", don't we?
I had problems with mtu, bandwidth, filtering, sourceforge, torrent downloading, traffic shaping (low rate of downloading from a single TCP connection), frequent disconnections, unsteady signal level, DIY, game shows, junk food, children, walks in the park, nine to five, good at golf, washing the car, choice of sweaters, family Christmas, indexed pension, tax exemption and finally last but not the best, problems through https. I have a feeling that even if power gets cut and if gcc is not able to compile my shell-script written code it's Datak's fault. Everything is Datak's fault. Anything is Datak's fault. I mean wow, https problems. That would potentially mean not being able to access bunch of valuable services, your project hosts, your daily read list, your preferred source of informations, wikis, launchpad and a growing list of others. After wasting 16 minutes of my time, waiting in the phone support queue and hearing the funny memo "12 nafare digar dar entezaare mokaaleme AST", holding a phone by one hand, *BEEP* by another one, they just told me "OK, we are currently on a shortage of bandwidth. But we don't really know when it's going to solve. It might take a week, a month, a year, a decade, a century or probably even take like forever". So what can you do? Swear at support staffer? yelling at him? No, it's not going to work because he's someone like you who tries to make some money and that's all. He's not responsible for anything happening to you whatsoever. That just reminded me an interesting dialogue between Mark Renton and Tommy in Trainspotting which I'm actually going to quote here:
That's it. One of the moments in which I really need to write useless stuff for public and publicity.
23 September 08
Re: Darn Datak
" After all, we do live in "Mamlekate Gol va Bolbol va Islami", don't we? " Here is your reply, friend
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